If they have no desire to maintain/sysadmin their own linux systems, then the best distro to recommend is whatever you can help them with, and possibly even maintain for them.
Case in point, my Wife is a very happy NixOS user, despite knowing absolutely nothing about Linux. Yet, she’s on a distribution that’s as far from being newbie friendly as a distro can possibly be. She’s still happy with it, because I set it up for her, and I maintain it for her, she never has to install, upgrade or configure anything, ever.
I have used the same distribution (Debian) for over 20 years when I decided to change distributions and switch to NixOS. Debian was - and still is - a very fine distribution. I just needed something radically different.
So, to answer your question: yes, it is perfectly normal. Two years isn’t even long.